Business Description

Pegasystems Inc. is an information technology company that develops, markets, licenses, and supports software to automate complex, changing business processes. The company also offers low code platforms, robotic process automation, customer engagement, and CRM products. Pegasystems provides global client support, global client success, global services assurance, consulting, training, technical support, and hosting services. It serves diverse industries, including healthcare, insurance, financial services, government, communications and media, life sciences, manufacturing, high technology, and energy and utilities. Pegasystems’ business operations span North America, Europe and the Middle East, and Asia-Pacific. The company is headquartered in Cambridge, Massachusetts

Key Financials

Revenue (US$ Mn):

• US$ 1,212 Mn was the annual revenue generated by Pegasystems Inc. in 2021
• Pegasystems Inc.’s annual revenue for 2020 was US$ 1,018 Mn, a 11.75% increase from 2019
• From 2018’s annual revenues, Pegasystems Inc. registered a 2.13% increase in 2019, amounting to US$ 911 Mn
• A total revenue of US$ 892 Mn was generated in 2018 by Pegasystems Inc.

Operating Income (US$ Mn):

• Pegasystems Inc.’s operating income for 2021 was US$ -95 Mn, a -34.03% decrease from 2020
• The operating income generated by Pegasystems Inc. in 2020 was US$ -144 Mn
• At a 694.12% increase from , Pegasystems Inc.’s operating income of US$ -135 Mn was indexed in 2019
• Pegasystems Inc. generated a operating income of US$ -17 Mn in 2018

Net Income (US$ Mn):

• Pegasystems Inc.’s net income for 2021 was US$ -63 Mn, a 3.28% increase from 2020
• The net income generated by Pegasystems Inc. in 2020 was US$ -61 Mn
• At a -918.18% decrease from , Pegasystems Inc.’s net income of US$ -90 Mn was indexed in 2019
• Pegasystems Inc. generated a net income of US$ 11 Mn in 2018

Operating Margin %:

• -8% was the operating margin generated by Pegasystems Inc. in 2021
• Pegasystems Inc.’s operating margin for 2020 was -14%, a -4.73% decrease from 2019
• From 2018’s operating margins, Pegasystems Inc. registered a 678.95% increase in 2019, amounting to -15%
• A operating margin of -2% was generated in 2018 by Pegasystems Inc.

Gross Margin %:

• Pegasystems Inc.’s gross margin for 2021 was 72%, a 4.03% increase from 2020
• The gross margin generated by Pegasystems Inc. in 2020 was 69%
• At a -0.3% decrease from , Pegasystems Inc.’s gross margin of 66% was indexed in 2019
• Pegasystems Inc. generated a gross margin of 66% in 2018

SWOT Analysis

Strengths

Sustained revenue growth provides long-term stability

The company saw an improvement in its revenue performance during the review year. The company saw a rise in revenue as a result of the segment’s performance. This improved the company’s ability and ability to return higher dividends to shareholders. It also increases its ability to invest sufficient funds in growth projects. Pegasystems FY2020 revenue was US$1,017.5million, compared to US$911.3million in FY2019. This represents an 11.6% annual growth. This was due to an increase in software licenses, maintenance, Pega Cloud, and consulting product sales. Its Software Licenses, Maintenance, and Pega Cloud sales increased by 56%, 5.7%, and 6 %.

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