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Home » Self-service Kiosk Market
Self-service Kiosk Market
Self-service Kiosk Market
Published date: Nov 2021 •Formats:
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Global Self-Service Kiosk Market By Offering (Services, Hardware, and Software), By Type (Self-order, Casino,and Other Types), By Application (Transportation, Travel, & Hospitality, and Other Applications), and by Region and Companies Industry Segment Outlook, Market Assessment, Competition Scenario, Trends and Forecast 2022-2032.

  • Published date: Nov 2021
  • Report ID: 19271
  • Number of Pages: 206
  • Format:
  • Overview
  • Table of Contents
  • Major Market Players
  • Request a Sample
  • Self-service Kiosk Market Overview:

    The global self-service kiosk market was valued at USD 27,050 million in 2021. It is expected to grow at a 6.1% CAGR, between 2023 and 2032.

    The market’s growth is mainly due to the rising adoption of self-service retail, growing preference for improved customer experience, and contactless payment processing while shopping. Self-service is becoming more popular in developed countries like the U.S., France, Germany, U.K., and China. The market will be driven by the increasing adoption of technology like artificial Intelligence, Virtual Reality, or Augmented Reality.

    Self-Service Kiosks can be used for a variety of applications, including ticketing, checking in, and self-orders. Manufacturers are also increasing brand awareness by offering hardware, software, as well as hardware to improve consumers’ experiences.

    Many businesses allowed employees to work remotely during the COVID-19 panic and lockdown. There was also widespread adoption of self-service touchless equipment. Due to disruption in supply chains and lower demand, the market saw a decrease in sales. This shortfall in market revenue is expected to lead to a healthy market growth rate over the next years after the COVID-19 restrictions are lifted.

    Global Self-Service Kiosk Market Scope:

    Offering Analysis

    The hardware segment will contribute more than 40% of the market revenue in 2021. The market revenue is being driven by the increasing adoption of Self-Service Kiosks to improve convenience for citizens.

    self service kiosk market

    Type Analysis

    A significant market share was held by the casino segment in 2021. The self-service casino was adopted in the entertainment sector to replace traditional betting methods. Casinos offered membership cards to their customers as self-service. Casinos contribute the largest share of the market revenue.
    Restaurants, petrol stations, retail shops, and others use kiosks to automate order production and delivery. Customers can now buy quickly and easily with frictionless, contactless service.

    Кеу Маrkеt Ѕеgmеntѕ

    By Offering:

    •  Services
    •  Hardware
    •  Software

    By Type:

    •  Self-order
    •  Casino
    •  Check-in
    •  Ticketing
    •  Banking
    •  Other Types

    By Application:

    •  Transportation, Travel, & Hospitality
    •  BFSI
    •  Entertainment
    •  Retail
    •  Other Applications

    Regional Analysis

    North America was the dominant market, accounting for over 39.2% of the total revenue in 2021. Market revenue is a result of North America being an early adopter and home to many vendors. The market is also growing in demand for touchless services.

    self service kiosk market value regional share

    Asia Pacific is expected to experience the fastest growth rate CAGR (7.3%) between 2023 and 2032. This region is characterized by high growth rates due to India and China. The growth rate has been aided by rising investments from the governments and businesses to improve civil service.

    Кеу Regions and Countries covered іn thе rероrt:

    • North America
      • US
      • Canada
      • Mexico
    • Europe
      • Germany
      • UK
      • France
      • Italy
      • Russia
      • Spain
      • Rest of Europe
    • APAC
      • China
      • Japan
      • South Korea
      • India
      • Rest of Asia-Pacific
    • South America
      • Brazil
      • Argentina
      • Rest of South America
    • MEA
      • GCC
      • South Africa
      • Israel
      • Rest of MEA

    Key Companies & Market share:

    There are many well-established players, as well as small and medium players in the Self-Service Kiosk market. McDonald’s began using self-order digital kiosks at its retail outlets in January 2021.

    The digital kiosks allow customers to order, pay, personalize, receive and store their goods, as well as improve customer service. These initiatives will increase the product’s adoption among consumers. Self-Service Kiosk manufacturers are actively following both organic and inorganic strategies to expand across the country.

    self service kiosk market company share analysis

    Кеу Маrkеt Рlауеrѕ іnсludеd іn thе rероrt:

    •  Aksor SAS
    •  Azkoyen SA
    •  Diebold Nixdorf, Incorporated.
    •  Embross Systems Pvt. Ltd.
    •  Fuji Electric Co., Ltd.
    •  Thales Group
    •  GRGBanking
    •  Hitachi Payment Services Pvt. Ltd.
    •  Other Key Players

    For the Self-service Kiosk Market research study, the following years have been considered to estimate the market size:

    AttributeReport Details

    Historical Years

    2016-2020

    Base Year

    2021

    Estimated Year

    2022

    Short Term Projection Year

    2028

    Projected Year

    2023

    Long Term Projection Year

    2032

    Report Coverage

    Competitive Landscape, Revenue analysis, Company Share Analysis, Manufacturers Analysis, Volume by Manufacturers, Key Segments, Key company analysis, Market Trends, Distribution Channel, Market Dynamics, COVID-19 Impact Analysis, strategy for existing players to grab maximum market share, and more.

    Regional Scope

    North America, Europe, Asia-Pacific, South America, Middle East & Africa

    Country Scope

    United States, Canada and Mexico, Germany, France, UK, Russia and Italy, China, Japan, Korea, India and Southeast Asia, Brazil, Argentina, Colombia etc.Saudi Arabia, UAE, Egypt, Nigeria and South Africa

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    Frequently Asked Questions (FAQ)

    Q: What is the Self-Service Kiosk market size?

    A: The Self-Service Kiosk market size is US$27,050 Million in 2021.

    Q: What is the CAGR for the Self-Service Kiosk market?

    A: The Self-Service Kiosk market is expected to grow at a CAGR of 6.1% during 2023-2032.

    Q: What are the segments covered in the Self-Service Kiosk market report?

    A: Market.US has segmented the Self-Service Kiosk market by geography (North America, Europe, APAC, South America, and the Middle East and Africa). By Offering Type, the market has been segmented into Hardware, Software, Services. By Type, the market has been further divided into Casino, Check-in, Banking, Ticketing, Self-order, Other Types. By Application, the market has been further divided into BFSI, Transportation, Travel, & Hospitality, Retail, Entertainment, and Other Applications.

    Q: Who are the key players in the Self-Service Kiosk market?

    A: Aksor SAS, Azkoyen SA, Diebold Nixdorf Incorporated., Embross Systems Pvt., Fuji Electric Co., Ltd., Thales Group, GRGBanking, Hitachi Payment Services Pvt. Ltd., KIOSK Information Systems, Olea Kiosks Inc., and Other Key Players are the key vendors in the Self-Service Kiosk market.

    Q: Which region is more attractive for vendors in the Self-Service Kiosk market?

    A: North America accounted for the largest revenue share of 39.2% among other regions. Therefore, North America’s Self-Service Kiosk market is expected to garner significant business opportunities for the vendors during the forecast period.

    Q: What are the key markets for Self-Service Kiosk?

    A: Key markets for Self-Service Kiosk are US, China, Japan, India, Brazil, Germany, UK, France, Italy, Spain, etc.

    Q: Which segment has the largest share in the Self-Service Kiosk market?

    A: In the Self-Service Kiosk market, vendors should focus on grabbing business opportunities from the Hardware segment as it accounted for the largest market share in the base year.

    Self-service Kiosk Market
    Self-service Kiosk Market
    Published date: Nov 2021
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    •  Aksor SAS
    •  Azkoyen SA
    •  Diebold Nixdorf, Incorporated.
    •  Embross Systems Pvt. Ltd.
    •  Fuji Electric Co., Ltd.
    •  Thales Group
    •  GRGBanking
    •  Hitachi Payment Services Pvt. Ltd.
    •  Other Key Players
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