Global Self-Service Kiosk Market By Offering (Services, Hardware, and Software), By Type (Self-order, Casino,and Other Types), By Application (Transportation, Travel, & Hospitality, and Other Applications), and by Region and Companies Industry Segment Outlook, Market Assessment, Competition Scenario, Trends and Forecast 2022-2032.

Self-service Kiosk Market Overview:

The global self-service kiosk market was valued at USD 27,050 million in 2021. It is expected to grow at a 6.1% CAGR, between 2023 and 2032.

The market’s growth is mainly due to the rising adoption of self-service retail, growing preference for improved customer experience, and contactless payment processing while shopping. Self-service is becoming more popular in developed countries like the U.S., France, Germany, U.K., and China. The market will be driven by the increasing adoption of technology like artificial Intelligence, Virtual Reality, or Augmented Reality.

Self-Service Kiosks can be used for a variety of applications, including ticketing, checking in, and self-orders. Manufacturers are also increasing brand awareness by offering hardware, software, as well as hardware to improve consumers’ experiences.

Many businesses allowed employees to work remotely during the COVID-19 panic and lockdown. There was also widespread adoption of self-service touchless equipment. Due to disruption in supply chains and lower demand, the market saw a decrease in sales. This shortfall in market revenue is expected to lead to a healthy market growth rate over the next years after the COVID-19 restrictions are lifted.

Global Self-Service Kiosk Market Scope:

Offering Analysis

The hardware segment will contribute more than 40% of the market revenue in 2021. The market revenue is being driven by the increasing adoption of Self-Service Kiosks to improve convenience for citizens.

Type Analysis

A significant market share was held by the casino segment in 2021. The self-service casino was adopted in the entertainment sector to replace traditional betting methods. Casinos offered membership cards to their customers as self-service. Casinos contribute the largest share of the market revenue.
Restaurants, petrol stations, retail shops, and others use kiosks to automate order production and delivery. Customers can now buy quickly and easily with frictionless, contactless service.

Кеу Маrkеt Ѕеgmеntѕ

By Offering:

•  Services
•  Hardware
•  Software

By Type:

•  Self-order
•  Casino
•  Check-in
•  Ticketing
•  Banking
•  Other Types

By Application:

•  Transportation, Travel, & Hospitality
•  BFSI
•  Entertainment
•  Retail
•  Other Applications

Regional Analysis

North America was the dominant market, accounting for over 39.2% of the total revenue in 2021. Market revenue is a result of North America being an early adopter and home to many vendors. The market is also growing in demand for touchless services.

Asia Pacific is expected to experience the fastest growth rate CAGR (7.3%) between 2023 and 2032. This region is characterized by high growth rates due to India and China. The growth rate has been aided by rising investments from the governments and businesses to improve civil service.

Кеу Regions and Countries covered іn thе rероrt:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
  • Italy
  • Russia
  • Spain
  • Rest of Europe
• APAC
  • China
  • Japan
  • South Korea
  • India
  • Rest of Asia-Pacific
• South America
  • Brazil
  • Argentina
  • Rest of South America
• MEA
  • GCC
  • South Africa
  • Israel
  • Rest of MEA

Key Companies & Market share:

There are many well-established players, as well as small and medium players in the Self-Service Kiosk market. McDonald’s began using self-order digital kiosks at its retail outlets in January 2021.

The digital kiosks allow customers to order, pay, personalize, receive and store their goods, as well as improve customer service. These initiatives will increase the product’s adoption among consumers. Self-Service Kiosk manufacturers are actively following both organic and inorganic strategies to expand across the country.

Кеу Маrkеt Рlауеrѕ іnсludеd іn thе rероrt:

•  Aksor SAS
•  Azkoyen SA
•  Diebold Nixdorf, Incorporated.
•  Embross Systems Pvt. Ltd.
•  Fuji Electric Co., Ltd.
•  Thales Group
•  GRGBanking
•  Hitachi Payment Services Pvt. Ltd.
•  Other Key Players

For the Self-service Kiosk Market research study, the following years have been considered to estimate the market size: